China Southern Airlines

China Southern Airlines

Phone Number & Contact Info
Region / Service Phone Number Notes
Mainland China Hotline 400-669-5539 24/7 customer support
International Hotline +86-20-2239-5539 Available worldwide, 24/7
Sales Hotline (Mainland) 95539 Ticket sales & reservations
Sales Hotline (International) +86-20-8668-2000 Ticket sales outside Mainland China
Customer Care Center (Guangzhou) 1-844-622-2993 Customer relations & complaints
Accessibility Leader – Deng Jinfang +86-20-8612-9987 Accessibility services
Accessibility Alternate – Pan Qiying +86-20-8612-3630 Accessibility services
Customer Support (Hong Kong) +852 3902 0288 Regional office hotline
Customer Support (Japan) +81 3 4520 9762 Tokyo regional office
Customer Support (South Korea) +82 2 6022 6300 Seoul regional office
Customer Support (Taiwan) +886 2 7741 1367 Taipei regional office
Customer Support (USA) +1 626-583-1500 Los Angeles office
Customer Support (Australia) +61 2 9233 9788 Sydney office
Customer Support (UK) +44 20 7611 2111 London office
Customer Support (Canada) +1 416-915-0898 Toronto office
Customer Support (Singapore) +65 6221 1833 Singapore office
Customer Support (Thailand) +66 2 236 8655 Bangkok office
Customer Support (Vietnam) +84 28 3822 8686 Ho Chi Minh office
Customer Support (Malaysia) +60 3 2161 1288 Kuala Lumpur office
About & China Southern Airlines

China Southern Airlines (CZ) is one of Asia’s largest airlines and among the top carriers globally. Headquartered in Guangzhou, it operates over 2,000 daily flights to nearly 193 destinations across 35 countries. With main hubs at Guangzhou Baiyun International Airport and Beijing Daxing International Airport, the airline runs a modern fleet including Airbus A320, A330, A350, Boeing 737, 777, 787, and the COMAC C919.


Key Features & Services

  • Extensive global network across Asia, Europe, North America, and beyond.

  • Flagship premium services: e-Travel, Premium Services, Luggage Priority, Seamless Transit, and 360-Degree In-Flight.

  • Sky Pearl Club frequent flyer program with airline partnerships.

  • Skytrax 5-star standard premium airport lounges.

  • Dedicated accessibility support with corporate leaders and airport staff.

  • Wide range of in-flight amenities including dining, entertainment, and Wi-Fi.

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