Region / Service | Phone Number | Notes |
---|---|---|
Mainland China Hotline | 400-669-5539 | 24/7 customer support |
International Hotline | +86-20-2239-5539 | Available worldwide, 24/7 |
Sales Hotline (Mainland) | 95539 | Ticket sales & reservations |
Sales Hotline (International) | +86-20-8668-2000 | Ticket sales outside Mainland China |
Customer Care Center (Guangzhou) | 1-844-622-2993 | Customer relations & complaints |
Accessibility Leader – Deng Jinfang | +86-20-8612-9987 | Accessibility services |
Accessibility Alternate – Pan Qiying | +86-20-8612-3630 | Accessibility services |
Customer Support (Hong Kong) | +852 3902 0288 | Regional office hotline |
Customer Support (Japan) | +81 3 4520 9762 | Tokyo regional office |
Customer Support (South Korea) | +82 2 6022 6300 | Seoul regional office |
Customer Support (Taiwan) | +886 2 7741 1367 | Taipei regional office |
Customer Support (USA) | +1 626-583-1500 | Los Angeles office |
Customer Support (Australia) | +61 2 9233 9788 | Sydney office |
Customer Support (UK) | +44 20 7611 2111 | London office |
Customer Support (Canada) | +1 416-915-0898 | Toronto office |
Customer Support (Singapore) | +65 6221 1833 | Singapore office |
Customer Support (Thailand) | +66 2 236 8655 | Bangkok office |
Customer Support (Vietnam) | +84 28 3822 8686 | Ho Chi Minh office |
Customer Support (Malaysia) | +60 3 2161 1288 | Kuala Lumpur office |
China Southern Airlines (CZ) is one of Asia’s largest airlines and among the top carriers globally. Headquartered in Guangzhou, it operates over 2,000 daily flights to nearly 193 destinations across 35 countries. With main hubs at Guangzhou Baiyun International Airport and Beijing Daxing International Airport, the airline runs a modern fleet including Airbus A320, A330, A350, Boeing 737, 777, 787, and the COMAC C919.
Extensive global network across Asia, Europe, North America, and beyond.
Flagship premium services: e-Travel, Premium Services, Luggage Priority, Seamless Transit, and 360-Degree In-Flight.
Sky Pearl Club frequent flyer program with airline partnerships.
Skytrax 5-star standard premium airport lounges.
Dedicated accessibility support with corporate leaders and airport staff.
Wide range of in-flight amenities including dining, entertainment, and Wi-Fi.