Region / Service | Phone Number | Notes |
---|---|---|
Mainland China Hotline | 95530 | 24/7 customer service & reservations |
International Hotline | +86-21-20695530 | Available worldwide |
Customer Support (Hong Kong) | +852 3665 8388 | Regional office hotline |
Customer Support (Japan) | +81 3 3593 4528 | Tokyo office |
Customer Support (South Korea) | +82 2 775 6688 | Seoul office |
Customer Support (Taiwan) | +886 2 2507 6789 | Taipei office |
Customer Support (USA) | +1 855-589-5530 | North America customer center |
Customer Support (Australia) | +61 2 9250 0200 | Sydney office |
Customer Support (UK) | +44 20 7495 0818 | London office |
Customer Support (Canada) | +1 416-926-8999 | Toronto office |
Customer Support (Singapore) | +65 6225 1733 | Singapore office |
Customer Support (Thailand) | +66 2 250 0888 | Bangkok office |
Customer Support (Vietnam) | +84 28 3822 7922 | Ho Chi Minh office |
Customer Support (Malaysia) | +60 3 2162 0998 | Kuala Lumpur office |
China Eastern Airlines (MU) is one of China’s “Big Three” carriers alongside Air China and China Southern.
Founded in 1988, it is headquartered in Shanghai, China (CN).
The airline operates a vast domestic and international network with hubs at Shanghai Pudong and Shanghai Hongqiao, plus secondary hubs in Kunming and Xi’an.
It is a member of the SkyTeam Alliance and serves more than 200 destinations worldwide.
Member of SkyTeam Alliance for global connectivity.
Eastern Miles frequent flyer program with international airline partners.
Modern fleet including Airbus A320, A330, A350 and Boeing 737, 777, 787.
Major hub carrier for Shanghai Pudong International Airport.
Wide network across Asia, Europe, North America, and Oceania.
Premium lounges and VIP services at major airports.
Online check-in, mobile app booking, and 24/7 customer care.