| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Pasay City, Philippines – PH) | +63 2 8702 0888 | Main corporate line |
| Customer Support (Philippines) | +63 2 8702 0888 | Available during business hours |
| Customer Support (Singapore) | +65 3158 0808 | For Singapore-based passengers |
| Customer Support (Hong Kong) | +852 397 33800 | For Hong Kong-based passengers |
| Customer Support (Middle East) | +971 4 354 5777 | UAE regional office |
Cebu Pacific Air (CEB) is the largest low-cost airline in the Philippines, headquartered in Pasay City, Metro Manila (PH). Founded in 1988, the airline began operations in 1996 and has since become a leading budget carrier in Asia. Cebu Pacific is known for its affordable fares, extensive domestic coverage, and international connectivity across Asia, the Middle East, and Australia. As part of the JG Summit Holdings Group, Cebu Pacific operates both passenger and cargo flights with a fleet of Airbus and ATR aircraft.
Low-Cost Model: Affordable fares with optional add-ons.
Extensive Domestic Network: Serves over 30 destinations within the Philippines.
International Coverage: Flies to 20+ international destinations in Asia, Australia, and the Middle East.
Modern Fleet: Airbus A320, A321neo, A330neo, and ATR 72 aircraft.
Cargo Operations: Cebu Pacific Cargo handles domestic and international freight.
Digital Services: Online booking, check-in, and mobile app for easy travel management.
Seat Sales: Famous for promotional “Piso Fare” seat sales.
Sustainability Efforts: Transitioning to more fuel-efficient, eco-friendly aircraft.