No official phone numbers are published by BYDFi. All communications are through email and social channels.
BYDFi (formerly known as BitYard) is a global, all-in-one cryptocurrency exchange launched in 2020, headquartered in Singapore. It evolved into its current form in 2023, embodying the slogan “BUIDL Your Dream Finance.” The platform caters to both beginner and professional traders, offering spot, futures, automated trading tools, and copy trading—all while serving over 1 million users across more than 190 countries.
Wide Asset Selection: Supports 400+ cryptocurrencies, 600+ trading pairs, and enables fiat deposits in over 60 currencies.
Product Variety: Offers spot trading, futures (with high leverage up to ~200×), leveraged tokens, trading bots, copy trading, Smart Trading Tools, and on-chain trading via MoonX.
High Liquidity & Performance: Runs on a fast matching engine with tradingEase functionality; serves over 1 million users globally.
Security & Compliance: Cold/hot wallet separation, multi-signature withdrawals, KYC optional but required for higher withdrawals, Proof-of-Reserves, MSB licensing in the U.S. (FinCEN) and Canada (FINTRAC).
Fiat On-Ramp Partners: Integrates with Transak, Banxa, Coinify, and Mercuryo to support global fiat funding via cards and bank transfers.
Advanced Trading Tools: Features include TradingView charting, advanced order types (limit, stop-loss, conditional), copy trading, and API/Auto trading capabilities.
Mobile & Web Access: Fully functional platforms with biometric login, advanced charting, alerts, and account management.
Rewards & Engagement: Offers welcome bonuses, BYD Points, referrals, listing campaigns, and app gamification features.
Regulatory Integration: Member of South Korea’s CODE VASP travel-rule alliance for compliance; holds MSB licenses in multiple jurisdictions.