Bolt

Phone Number & Contact Info

Region / Service	Phone Number	Notes
Headquarters (Estonia, Europe)	+372 634 7250	Corporate office – Tallinn HQ
Customer Support (UK, Europe)	+44 203 880 1025	London office – Rider and driver support
Customer Support (Nigeria, Africa)	+234 1 888 7227	Lagos office – Rider/driver helpline
Customer Support (South Africa, Africa)	+27 21 201 1200	Cape Town office – Regional support
Customer Support (Kenya, Africa)	+254 20 389 4000	Nairobi office – Regional helpline
Customer Support (Poland, Europe)	+48 22 307 8800	Warsaw office – Rider/driver support
Customer Support (India, Asia)	+91 80 4719 7000	Bangalore office – Regional support

About & Bolt

Bolt is an Estonian mobility company that provides ride-hailing, micromobility (scooters, e-bikes), food and grocery delivery, and car-sharing services. Founded in 2013 (originally as Taxify), Bolt has rapidly expanded across Europe, Africa, Asia, and Latin America. Known for affordability and fast service, Bolt focuses on sustainable urban mobility, including electric vehicles and shared transport solutions.

Key Features

Ride-hailing: Affordable rides with options from standard to premium.
Micromobility: Electric scooters and bikes available in many cities.
Bolt Food: Food delivery from local restaurants.
Bolt Market: Grocery delivery service.
Car-sharing: Rent cars by the minute or hour.
Sustainability: Expansion of electric and shared mobility solutions.
Global reach: Operating in 45+ countries and 500+ cities worldwide.

Faq about Bolt

Customer also Asked?

Avraham Vainberg’s Query

I bought train ticket from Seoul to Busan and back . I asked for Wheelchair accessibility seat . They booked me tickets but ignore my needs . What can I do ? Do you have customer service desk at Seoul station ?

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Avraham Vainberg’s Query

No reply yet

Andrew Arzymanow’s Query

I made reservation F7CF3449 today for a tour tomorrow and after it was confirmed by Withlocals the host contacted me said she cannot make it. It’s less than 24 hours to the tour so if I cancel I might lose my deposit. Can I cancel and still receive my deposit ? Please advise. Thank you.

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Suzanne Ryan’s Query

Can I please request an email address for head office customer service.

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Hussein Salim Balfaqih’s Query

Hello, I'm a Yemeni civilian well I have Redmi Note 8 Pro China ROM I'd like to purchase in-game like Game for peace however it asks me for Health System Real-ID Check how can I do it ? My wechat is verified + Alipay verified And whenever I get QQ Music VIP from lucky spin using 500 gold coins I can't only download 4 songs. Please I don't know what to do although I really want to support you and donate but I can't have what I want!

No reply yet

Aliyu husaini’s Query

Please my wechat is restricted i can send messages

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Aliyu husaini’s Query

Please my wechat is restricted i can send messages

No reply yet

Najib Al Saddawi’s Query

Hello ! First I would like to thank you for a nice Prague in which I stayed five days. On the day of returning home , in Praha station, I waited in front of the monitor which showed the departure time and the platform. Just less than 20 minutes before the journey, the monitor showed that the train Nr.174 Praha - Berlin was on platform (6) . I quickly went there in order to reach my train, but when I got there , the information was not correct . I had then only a few minutes left to reach my train - what should I do ? But I was lucky that I found a train conductor who told me that the ( Platform ) has been changed to Nr.(4) Could you imagine how difficult for me as an old man was the situation ? I really would like to visit Praha again and if I will take the train the next time , so I ask you to find a solution to this problem . And I would also like to ask : Couldn't the one who was responsible for the monitor ,waited for another few minutes before he or she gave the correct information. Thank you in advance ! Najib Al Saddawi alsaddawinajib@gmail.com

Reply: Dear Mr. Al Saddawi, Thank you very much for your message and for sharing your experience with us. We’re delighted to hear that you enjoyed your stay in Prague, but we sincerely regret the inconvenience you faced at Praha station regarding the incorrect platform information for train no. 174 to Berlin. We understand how stressful such a situation can be, especially when time is limited and information changes close to departure. Please be assured that we continuously work to ensure our departure boards and announcements reflect the most accurate and up-to-date information. Occasionally, last-minute operational changes may occur due to train scheduling or safety reasons, and we regret any confusion this may have caused. Your feedback has been shared with the responsible department to help improve communication and reduce such occurrences in the future. We truly appreciate your understanding and hope to welcome you again for a smoother and more comfortable journey next time.

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Bolt

Bolt

Phone Number & Contact Info

About & Bolt

Key Features

Faq about Bolt

Customer also Asked?

Avraham Vainberg’s Query

Avraham Vainberg’s Query

Andrew Arzymanow’s Query

Suzanne Ryan’s Query

Hussein Salim Balfaqih’s Query

Aliyu husaini’s Query

Aliyu husaini’s Query

Najib Al Saddawi’s Query

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