The company does not provide public phone support—support is via helpdesk and ticket system only. They explicitly warn against unsolicited calls and phishing attempts.
A leading European digital asset broker launched in 2014, offering over 500 cryptocurrencies, stocks, ETFs, precious metals, and more. Bitpanda is a recognized unicorn with strong regulatory standards.
Founding & Headquarters
Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek, and Christian Trummer, Bitpanda is now one of Europe’s leading fintech companies. It serves over 7 million users and employs 700+ people across more than 50 nationalities.BitpandaWikipediaCinco Días
Products & Services
Bitpanda’s platform lets users buy, sell, and swap 3,000+ digital assets, including cryptocurrencies, stocks, precious metals, ETFs, and crypto indices. It offers savings plans (automatic recurring investments), a Visa-powered debit card, and a helpful educational hub, Bitpanda Academy.BitpandaWikipediaWikipediaBeInCrypto
Regulation & Licensing
Bitpanda holds multiple financial licenses, including PSD2 payment services, e-money, and VASP registrations across Europe. It’s regulated by both the Austrian FMA and the French AMF, and in 2025 it became the first major crypto platform to secure a MiCA license (from BaFin)—enabling full operation across the EU.Cinco Días+1BeInCrypto
Institutional & Corporate Scale
In 2023, Bitpanda generated over USD 160 million in revenue. It also powers B2B infrastructure via Bitpanda Technology Solutions, offering investment-as-a-service for banks and fintechs across Europe.