| Region / Service | Phone Number | Notes |
|---|---|---|
| Global Support | +886-2-8666-8968 | Support via email, helpdesk, and live chat; no official public phone support |
BitoPro is a centralized cryptocurrency exchange founded in 2018 in Taiwan. It offers a secure trading environment with support for New Taiwan Dollar (TWD) across multiple crypto trading pairs. Owned by the larger BitoEx Group, it aims to serve both retail and institutional users, providing services like spot trading, digital wallets, and token-based rewards.
Supports TWD fiat deposits and withdrawals via convenient local methods, including integration with convenience store networks.
Offers spot trading with 18–27 cryptocurrencies and 28–33 trading pairs like BTC/TWD, ETH/TWD, ADA, SOL, DOGE, and USDT.
Competitive trading fees: around 0.10% for makers and 0.20% for takers, with discounts available through holding the native BITO token.
BITO token offers benefits like fee discounts, priority in token launches, and participation in platform rewards.
Strong security infrastructure: ISO 27001 certification, cold storage, two-factor authentication (2FA), and a bug bounty program.
KYC and AML compliance with identity verification required (ID document and possibly facial recognition).
Available via web and mobile apps, featuring advanced charting (including TradingView integration), and API access for automation.
Provides staking, NFT support, referral programs, and financial audit services.
24/7 support through live chat, email, and helpdesk—no phone support listed.