No official phone numbers are published by Bitfi. All communications are through email and social channels.
Bitfi is a United States (US)–based crypto hardware wallet brand known for marketing itself as an “unhackable” wallet. The Bitfi wallet operates differently from traditional hardware wallets by functioning as a trusted computing device that derives private keys on-demand rather than storing them permanently. This design philosophy aims to eliminate key exposure and protect users against physical theft or malware attacks. Bitfi supports a wide range of cryptocurrencies and provides seamless integration with its online dashboard for managing assets.
No Stored Private Keys: Keys are generated when needed, never stored on the device.
Cross-Platform Management: Connects to the Bitfi dashboard for transactions.
Multi-Currency Support: Compatible with Bitcoin, Ethereum, Litecoin, and many ERC-20 tokens.
Firmware Updates: Regular updates for security and added coin support.
User-Friendly Interface: Touchscreen wallet for simplified navigation.
Focus on Security: Claims to be “unhackable” through its ephemeral key architecture.
Self-Custody Design: Only the user has access to recovery phrases and seed data.