| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Turkey) | +90 850 255 08 92 | Listed as official support number for general and corporate inquiries |
Bitexen, established in 2018 and headquartered in Istanbul, Turkey, is a fully regulated centralized cryptocurrency exchange. It specializes in Turkish Lira (TRY)-based trading, supports both individual and institutional users, and issues a native utility token (EXEN) for discounts and rewards.
Local Fiat Support: Only supports Turkish Lira (TRY) for deposits and withdrawals.
Wide Cryptocurrency Selection: Offers 100–300+ tokens across 200+ spot trading pairs, including BTC/TRY, ETH/TRY, and EXEN/TRY.
Native Utility Token (EXEN/BTXN): Holding EXEN entitles users to fee discounts and cashback, with up to 40% fee refund tiers.
Fixed Trading Fees: Maker fee around 0.15%, taker fee 0.25%—fixed with no volume-based tiers.
Security & Compliance: Regular audits (e.g., by Kaspersky), compliance with MASAK (anti-money laundering) and SPK (securities regulation), 2FA, cold storage, and frequent bug bounty programs.
Low Barrier to Entry: Minimum trade amount is just 1 TRY.
Mobile and API Access: Supports trading via user-friendly mobile apps and API integration.
Community Engagement: Active Telegram groups, trading competitions, and social token offerings including fan tokens.