No official phone numbers are published by Bitcastle. All communications are through email and social channels.
Bitcastle is a multi-instrument online trading platform that offers cryptocurrency trading alongside other instruments such as foreign exchange (forex), CFDs, and binary-style “High & Low” products. The platform provides both retail and advanced trading tools, wallet services, and its native utility token (CASTLE) intended to reduce fees and provide promotional benefits.
Key Features
Multi-Instrument Trading: Spot crypto, forex, CFDs, futures and binary-style High & Low products.
Zero Trading Fees (selected markets): Promotional or tiered zero-fee structures on certain crypto pairs.
CASTLE Token Utility: Native token intended to reduce trading fees, participate in promotions, and receive rewards.
High Speed Binary-Style Trading: Very short-duration High & Low trades (some products offer outcomes in seconds).
MT5 Support & Advanced Platforms: Option to use MetaTrader 5 for margin/forex/CFD trading where supported.
Demo Accounts: Practice/demo trading environments for new users.
Mobile & Web Wallets: Built-in wallet functionality within apps and web platform.
Leverage Options: Margin trading with high-leverage options (subject to instrument and jurisdiction limits).
Promotions & Token Programs: Token buyback/burn mechanisms, fee discounts, and periodic marketing promotions.
Account Types & VIP Tiers: Tiered benefits (fee discounts, promotions) for higher-balance or token-holding customers.
Security Basics: 2FA, session controls, limited hot-wallet exposure (implementation varies).