BIT

Phone Number & Contact Info

No official phone numbers are published by BIT. All communications are through email and social channels.

About & BIT

BIT is a full-featured, professional-grade cryptocurrency exchange launched in August 2020 as a spin-off from the crypto financial firm Matrixport. Geared toward advanced traders and institutional users, it emphasizes sophisticated tools, fund efficiency, and deep liquidity.

Key Features of BIT

Trading Variety: Supports spot trading and perpetual contract markets with up to 50× leverage.
Convert/Savings/Strategies: Quick swap (“Convert”), passive income products (“Savings”), and automated rebalance strategies.
Advanced Tools: Features include block trades, unified margin portfolios, multi-account margining, copy trading, and portfolio margining.
Institutional-Grade Security: Custody is managed via trusted providers (Fireblocks, Copper, Cobo), plus risk control, off-exchange settlement, and multi-signature cold storage.
Innovative Features: Supports BRC-20 token trading through a partnership with Cobo, offering lower gas fees and omni-custody access.
Institutional Services: Designed to meet institutional needs—professional risk management, portfolio efficiency, and large-block execution.

Faq about BIT

Customer also Asked?

Sweety tank’s Query

Unable to withdraw usdt tron for last 12 hours! When this issue get resolved?

Reply: We have registered your request regarding the issue you are facing. A callback from the support team has been scheduled, and you will be contacted shortly on your registered contact details. Please ensure that your registered phone number or email remains accessible so the team can reach you without delay.

FAJAR SUTRISNO’s Query

Why you rejected my kyc, i have sumsub account i m Indonesian people, let's check firt oh my god

Reply: We have flagged your case to the verification team for a recheck. Kindly ensure your Indonesian ID/passport is valid, details exactly match your account, and the liveness check is completed in good lighting. Our team will contact you shortly with an update.

Massimo Contrucci’s Query

Is the affiliate program active? How can I sign up as affiliate?

Reply: Upbit does have a referral system, that offers a commission on referred users’ trading fees—potentially up to 50%. However, it does not operate like a full affiliate marketing program. Upbit maintains a referral or promotional code page for inviting new users..

Wayne Holland’s Query

I want to add $2000 to my account can you ring me on a secure line to complete the Thanks Wayne Holland *******

Reply: Your callback has been confirmed as requested.

Ankit S’s Query

Hey team contactsforcustomer.com, I would like to discuss SEO! I can help your website to get on first page of Google and increase the number of leads and sales you are getting from your website. May I send you a quote & price list? Bests Regards, Ankit Best AI SEO Company Accounts Manager

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BIT

BIT