| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Bangkok, Thailand – TH) | +66 2 265 5555 | Main corporate line |
| Customer Support (Thailand) | +66 2 270 6699 | Available during business hours |
| Customer Support (Singapore) | +65 6221 3669 | For Singapore-based passengers |
| Customer Support (Hong Kong) | +852 2527 4160 | For Hong Kong-based passengers |
| Customer Support (Maldives) | +960 331 3103 | Regional office in Malé |
Bangkok Airways Public Company Limited is a regional full-service airline in Thailand, headquartered in Bangkok (TH). Established in 1968 as Sahakol Air and rebranded as Bangkok Airways in 1986, it is known as a “boutique airline” for its premium experience on short-haul and regional routes. Bangkok Airways operates scheduled services to domestic and international destinations, with a strong presence in Southeast Asia. The airline also owns and operates three private airports in Thailand: Samui, Sukhothai, and Trat.
Boutique Airline: Full-service on all flights, even short domestic routes.
Private Airports: Owns Samui, Sukhothai, and Trat airports in Thailand.
Regional Connectivity: Focuses on routes within Thailand and nearby countries such as Cambodia, Laos, Myanmar, Vietnam, and the Maldives.
Premium Services: Lounge access for all passengers, complimentary meals, and attentive hospitality.
Modern Fleet: Primarily Airbus A320 family and ATR 72 aircraft.
Codeshare Partnerships: Strong network connectivity through agreements with major international airlines.
Cargo Services: Offers regional freight transportation.
Awards & Recognition: Known for high-quality service and boutique airline model.