| Region / Service | Phone Number | Notes |
|---|---|---|
| Capitais & Metropolitan Areas (Brazil) | 4003-1118 | 24/7 general customer service |
| Other Regions (Brazil) | 0800-887-1118 | 24/7 general customer service |
| Hearing Impaired Assistance | 0800-881-0500 | 24/7 support |
| Outside Brazil | +55 11 4003-3255 | International support line |
| WhatsApp Support | +55 11 4003-1118 | Messaging support via WhatsApp |
| Everything else (Toll-free USA/Canada) | (888) 587-2985 | Toll-free North America support |
| Email (General Inquiries) | contato.site@voeazul.com.br | Response within ~24 hours |
Azul Linhas Aéreas Brasileiras (commonly known as Azul) is a leading Brazilian low-cost carrier founded in 2008 by David Neeleman, with operations beginning in December that same year. Headquartered in Barueri, São Paulo, Azul operates an extensive network across Brazil, serving over 150 destinations via hubs located in Campinas (Viracopos), Belo Horizonte, and Recife.
By 2024, Azul had transported over 31 million passengers, emerging as the most expansive domestic carrier in Brazil with the highest number of flights and destinations compared to competitors. The airline is known for its customer-focused culture, investments in technology—including AI for dynamic pricing—and for being among the world’s most punctual airlines, with on-time performance nearing 90%