| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Service (Austria) | +43 5 1766 1000 | Available daily, 24/7 for reservations and general inquiries |
| Customer Service (USA) | +1 800 843 0002 | Toll-free in the U.S. |
| Customer Service (UK) | +44 207 660 6333 | Available during business hours |
| Lost & Found (Vienna) | +43 1 7007 22233 | Local business hours |
| Special Assistance | +43 5 1766 1000 | Support for passengers needing special care |
| Cargo Service | +43 5 1766 3100 | For air cargo inquiries |
Austrian Airlines is the flag carrier of Austria, headquartered in Vienna and a member of the Lufthansa Group. It operates an extensive network of domestic and international flights across Europe, North America, Asia, and the Middle East. Known for exceptional service and Austrian hospitality, the airline offers a blend of traditional charm and modern convenience. It is a Star Alliance member, ensuring global connectivity and loyalty benefits.
Flag Carrier of Austria: Primary airline offering domestic and global connectivity.
Extensive Network: Flights to over 130 destinations worldwide.
Premium Service: Economy, Premium Economy, and Business Class with Austrian charm.
Onboard Dining: Traditional Austrian meals with premium wine selection.
Modern Fleet: Airbus A320 family, Boeing 767, and Boeing 777 aircraft.
Digital Tools: Online check-in, mobile boarding passes, and in-flight Wi-Fi on select routes.
Frequent Flyer Program: Miles & More loyalty program.
Sustainability Focus: CO₂ compensation options and fuel-efficient aircraft.