Region / Service | Phone Number | Notes |
---|---|---|
South Korea Hotline | 1588-8000 | 24/7 reservations & customer service |
International Hotline | +82-2-2669-8000 | Available worldwide |
Customer Support (Japan) | +81 3 5812 6600 | Tokyo office |
Customer Support (China) | +86 400 650 8000 | Mainland China hotline |
Customer Support (Hong Kong) | +852 2810 2333 | Hong Kong office |
Customer Support (Taiwan) | +886 2 2507 1333 | Taipei office |
Customer Support (USA) | +1 800-227-4262 | North America call center |
Customer Support (Canada) | +1 800-227-4262 | Same as USA center |
Customer Support (UK) | +44 20 7333 8700 | London office |
Customer Support (Germany) | +49 69 92 880 10 | Frankfurt office |
Customer Support (France) | +33 1 42 65 88 00 | Paris office |
Customer Support (Australia) | +61 2 9264 7077 | Sydney office |
Customer Support (Singapore) | +65 6220 8221 | Singapore office |
Customer Support (Thailand) | +66 2 251 6789 | Bangkok office |
Customer Support (Vietnam) | +84 28 3829 0999 | Ho Chi Minh office |
Customer Support (Malaysia) | +60 3 2142 7600 | Kuala Lumpur office |
Asiana Airlines (OZ) is a major South Korean airline founded in 1988 and headquartered in Seoul, South Korea (KR).
It operates both domestic and international passenger flights, as well as cargo services.
Asiana is a full-service carrier and a member of the Star Alliance, known for its excellent in-flight service and safety standards.
Full-service South Korean airline with global reach.
Member of the Star Alliance.
Frequent flyer program: Asiana Club.
Fleet includes Airbus A320, A321, A330, A350, A380, Boeing 747, 767, 777.
Major hub at Incheon International Airport (ICN), secondary hub at Gimpo International Airport (GMP).
Destinations across Asia, North America, Europe, and Oceania.
Recognized for high-quality service and safety record.
Cargo services provided through Asiana Cargo.