Amtrak

Amtrak

Phone Number & Contact Info
Region / Service Phone Number Notes
Headquarters (Washington, D.C., USA) +1 202 906 3000 Corporate office contact
Customer Support (General Inquiries) +1 800 872 7245 24/7 general reservations and information
Customer Support (Hearing & Speech Impaired) +1 800 523 6590 TTY service
Amtrak Guest Rewards +1 800 307 5000 Rewards program inquiries
Group Travel Reservations +1 800 872 1477 For parties of 20 or more
About & Amtrak

Amtrak (formally the National Railroad Passenger Corporation) is the primary intercity passenger rail service in the United States. Founded in 1971, Amtrak operates a nationwide rail network connecting more than 500 destinations across 46 states and Canada. With its flagship Northeast Corridor (NEC) routes linking Boston, New York, Philadelphia, and Washington D.C., Amtrak is known for providing efficient alternatives to air and road travel. The company emphasizes comfort, convenience, and sustainability while investing in modern high-speed trains such as Amtrak Acela Express.

Key Features:

  • Nationwide Coverage – Serving 500+ destinations in the U.S. and Canada.

  • High-Speed Service – Acela Express on the NEC reaching speeds up to 150 mph (240 km/h).

  • Accessibility – Dedicated facilities and assistance for passengers with disabilities.

  • Onboard Comfort – Spacious seating, Wi-Fi, dining cars, business and first-class options.

  • Eco-Friendly – Rail travel produces fewer emissions compared to air and car travel.

  • Digital Ticketing – Booking via website, mobile app, and e-ticketing.

  • Cross-Border Routes – Services extending into Canada (e.g., Maple Leaf, Cascades).

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