| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (South Africa) | +27 10 745 3806 | Main office contact line for general enquiries |
| Customer Support | +27 10 745 3806 | Phone support available during business hours; primary channel is also support tickets |
| Business Enquiries | +27 10 745 3806 | Handled by management team; same office number |
AltCoinTrader is a South African cryptocurrency exchange founded in 2015. It provides a secure platform to buy, sell, and trade Bitcoin, Ethereum, Ripple, and a wide variety of altcoins. The exchange is particularly popular in South Africa for offering ZAR (South African Rand) fiat on/off-ramps, simple deposit and withdrawal options via local banks, and competitive trading fees. Its goal is to make crypto easily accessible to both beginners and advanced traders.
Key Features
Fiat Gateway (ZAR Support): Deposit and withdraw directly with South African Rand.
Wide Crypto Selection: Trade Bitcoin, Ethereum, Ripple, Litecoin, and many other altcoins.
Easy Banking Integration: Supports EFT (Electronic Funds Transfer) deposits and withdrawals via major South African banks.
Competitive Fees: Maker/Taker fees structured for cost efficiency.
OTC (Over-the-Counter) Desk: For large trades with reduced slippage.
Staking Services: Earn passive income by staking supported coins.
Precious Metals Trading: Buy and hold gold and silver digitally alongside crypto assets.
Security: Two-Factor Authentication (2FA), cold wallet storage for the majority of funds, and continuous platform monitoring.
Mobile-Friendly Platform: Optimized for both desktop and mobile devices.
Local Focus: Tailored for South African users but accessible globally.