| Service / Region | Phone Number | Notes |
|---|---|---|
| General Customer Service (Mexico) | (55) 5133 4000 | Available 24/7 for booking and general inquiries. |
| General Customer Service (USA & Canada) | 1-800-237-6639 | Available 24/7 for booking and general inquiries. |
| Customer Relations Email | customerrelations@aeromexico.com | For feedback and complaints. |
| Investor Relations Email | aminvestorrelations@aeromexico.com | For investor-related inquiries. |
Aeroméxico, officially known as Aerovías de México S.A. de C.V., is the flag carrier airline of Mexico, headquartered in Mexico City. Established in 1934, it operates scheduled services to more than 90 destinations across Mexico, North, South, and Central America, the Caribbean, Europe, and Asia. Aeroméxico is a founding member of the SkyTeam global airline alliance and offers a frequent flyer program called Aeroméxico Rewards. The airline’s main hub is Mexico City International Airport, with secondary hubs in Guadalajara and Monterrey.