Boulvin Samantha’s Query
Dear Sir or Madam,
I am contacting you regarding an issue with my Suica card on Apple Wallet.
My Suica card did not update properly on my Apple Watch, and it has now completely disappeared from my iPhone. As a result, I am unable to access or use my card.
Here are my details:
- Last four digits of the Suica card: 1718
- Date of birth: 04/11/1983
I have attached proof of payment for a recharge of 5000 yen.
Could you please assist me in recovering my Suica card and the remaining balance?
Thank you very much for your help.
Kind regards,
Samantha Boulvin
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