Cheong Lai See’s Query
I am planning to buy the Northern Kyushu Rail Pass (5-Day) for my upcoming trip to Japan. However, I will renew my passport soon, and the passport number will change after I purchase the pass. If I buy the pass now using my current passport number, can I still redeem and use it later with my new passport after renewal?
Will it be acceptable to show both passports (old and new) when I exchange the pass in Japan?
Reply: Yes — you can redeem and use the pass even if your passport number changes after purchasing the voucher, provided you bring both the old and new passports and can show that the voucher was purchased under the old passport number.