| Region / Service | Phone Number | Notes |
|---|---|---|
| General Information & Reservations (Canada & US) | +1 888 842 7245 | Main customer support and booking line |
| TTY for Hearing Impaired | +1 800 268 9503 | Accessibility support line |
| International Inquiries | +1 514 989 2626 | For passengers outside Canada & US |
| Corporate Office (Montréal, QC) | +1 514 871 6116 | Headquarters and corporate inquiries |
VIA Rail Canada (VIA Rail) is Canada’s national intercity passenger rail service, operating as a Crown corporation owned by the Canadian government. Since its founding in 1977, VIA Rail has been responsible for providing safe, efficient, and environmentally friendly passenger train services across the country.
National Passenger Rail Service – Connects major Canadian cities and communities, from coast to coast.
Corridor Services – High-frequency routes between Québec City, Montréal, Ottawa, and Toronto.
Long-Distance Routes – Iconic journeys like The Canadian (Toronto to Vancouver) and The Ocean (Montréal to Halifax).
Regional Services – Serves rural and remote communities not covered by other forms of transportation.
Accessibility – Trains and stations are adapted for passengers with reduced mobility.
Sustainability – Investing in fuel-efficient trains and eco-friendly operations.
Government-Owned – Operates as a Crown corporation under Transport Canada.