Thalys (Eurostar)

Thalys (Eurostar)

Phone Number & Contact Info
Region / Service Phone Number Notes
Headquarters (Brussels, Belgium) +32 2 400 67 76 Main corporate and customer contact
Customer Support (France) +33 1 83 75 49 69 French-language helpline
Customer Support (Belgium) +32 2 808 19 17 Belgian support line
Customer Support (Netherlands) +31 20 721 84 69 Dutch support line
Customer Support (Germany) +49 30 700 700 700 German-language helpline
About & Thalys (Eurostar)

Thalys was a high-speed international train operator connecting France, Belgium, the Netherlands, and Germany. In 2022, Thalys merged with Eurostar under the Eurostar Group brand, continuing to operate its iconic red high-speed trains while gradually being integrated into Eurostar’s unified network. Thalys was renowned for linking major European cities with comfort, speed, and eco-friendly travel.

Key Features:

  • High-Speed International Network – Routes connecting Paris, Brussels, Amsterdam, and Cologne.

  • Integration with Eurostar – Since 2022, part of the Eurostar Group for a unified European high-speed service.

  • Fast Travel Times – Speeds up to 300 km/h.

  • Eco-Friendly Travel – Low carbon footprint compared to short-haul flights.

  • Service Classes – Standard, Comfort, and Premium seating options.

  • Digital Experience – Easy mobile and online booking with e-tickets.

  • Onboard Amenities – Free Wi-Fi, power outlets, catering, and family-friendly seating.

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