Northern Trains

Northern Trains

Phone Number & Contact Info
Region / Service Phone Number Notes
Headquarters (York, UK) +44 345 026 4700 Main corporate and customer contact
Customer Support (General) +44 345 026 4700 Passenger information and booking assistance
Assisted Travel (Reduced Mobility) +44 800 138 5563 Dedicated helpline for passengers requiring assistance
Group Travel Bookings +44 345 026 4700 Support for group reservations
Lost Property +44 345 026 4700 Help with lost & found items
About & Northern Trains

Northern Trains is a UK-based train operating company providing passenger rail services across Northern England. It is a publicly owned operator managed by Northern Trains Limited under the Department for Transport’s operator of last resort scheme since 2020. Northern Trains operates local, regional, and intercity routes connecting cities such as Manchester, Leeds, Liverpool, Newcastle, Sheffield, and Hull, as well as rural communities in the north of England.

Key Features:

  • Regional & Commuter Coverage – Extensive network connecting urban, suburban, and rural areas in Northern England.

  • Major Cities Served – Manchester, Leeds, Liverpool, Newcastle, Sheffield, Hull, and Bradford.

  • Digital Ticketing – Online booking, mobile app, and smartcard options.

  • Modernization – Fleet upgrades, electrification of key routes, and improved station facilities.

  • Onboard Amenities – Wi-Fi on selected trains, power outlets, and accessible facilities.

  • Accessibility Services – Step-free access and assistance for passengers with reduced mobility.

  • Sustainability – Focus on greener rail operations with energy-efficient trains.

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