Extended Stay America

Extended Stay America

Phone Number & Contact Info
Region / Service Phone Number Notes
Head Office (United States – US) +1 980 345 1600 Corporate headquarters, Charlotte NC
Reservations (US & Canada) +1 800 804 3724 Booking hotline for all ESA brands
Customer Service +1 877 651 2124 Guest relations & support
Franchise Inquiries +1 980 345 1600 Business & partnership opportunities
General Email guestrelations@extendedstay.com Customer inquiries
About & Extended Stay America

Extended Stay America, Inc. (ESA) is a leading extended-stay hotel brand in the United States, specializing in accommodations designed for longer stays with kitchen-equipped suites.

Founded in 1995, it is headquartered in Charlotte, North Carolina, United States (US).

Extended Stay America operates more than 760 properties across the U.S. under three main brands:

  • Extended Stay America Premier Suites

  • Extended Stay America Suites

  • Extended Stay America Select Suites


Key Features & Services

  • Focus on extended-stay accommodations with fully equipped kitchens.

  • Operates 760+ hotels across the U.S.

  • Pet-friendly policies at most locations.

  • Offers weekly and monthly rates for long-term stays.

  • Amenities include on-site laundry, free Wi-Fi, grab-and-go breakfast, and fitness centers (select properties).

  • Brands segmented by premium, standard, and economy tiers.

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