| Region / Service | Phone Number | Notes |
|---|---|---|
| Mainland China Hotline | 95583 | 24/7 customer service & reservations |
| International Hotline | +86-10-95583 | Available worldwide |
| Customer Support (Hong Kong) | +852 2861 9888 | Regional office hotline |
| Customer Support (Japan) | +81 3 3593 4011 | Tokyo office |
| Customer Support (South Korea) | +82 2 755 6899 | Seoul office |
| Customer Support (Taiwan) | +886 2 2514 3666 | Taipei office |
| Customer Support (USA) | +1 800-882-8122 | North America customer center |
| Customer Support (Canada) | +1 416-868-9696 | Toronto office |
| Customer Support (UK) | +44 20 7630 9898 | London office |
| Customer Support (Germany) | +49 69 271 3550 | Frankfurt office |
| Customer Support (France) | +33 1 42 66 90 20 | Paris office |
| Customer Support (Australia) | +61 2 9234 9000 | Sydney office |
| Customer Support (Singapore) | +65 6229 8477 | Singapore office |
| Customer Support (Thailand) | +66 2 650 9113 | Bangkok office |
| Customer Support (Vietnam) | +84 28 3829 0999 | Ho Chi Minh office |
| Customer Support (Malaysia) | +60 3 2070 4710 | Kuala Lumpur office |
Air China (CA) is the flag carrier of the People’s Republic of China, established in 1988 and headquartered in Beijing, China (CN).
It operates international and domestic passenger and cargo services and is a member of the Star Alliance.
Air China is the only Chinese airline authorized to display the national flag on its livery and is known for its premium international long-haul services.
Flag carrier of China with a prestigious brand reputation.
Member of the Star Alliance, offering global reach.
Frequent flyer program: PhoenixMiles.
Fleet includes Boeing 747, 777, 787, Airbus A320, A330, A350.
Major hub at Beijing Capital International Airport (PEK) and Beijing Daxing (PKX).
Offers first class, business class, premium economy, and economy.
In-flight entertainment, Wi-Fi on select routes, and gourmet meals.
Cargo services globally in addition to passenger transport.