| Region / Service | Phone Number | Notes |
|---|---|---|
| Customer Care (Sri Lanka) | +94 117 77 1979 | Main Contact Center (24/7) |
| Reservations (Colombo) | +94 112 47 1979 | Booking & Ticketing Support |
| Customer Service (India) | +91 124 429 5000 | Delhi Office |
| Customer Service (UK) | +44 20 8538 2000 | London Heathrow Office |
| Customer Service (USA) | +1 800 556 6060 | Toll-Free Number |
| Baggage Services | +94 112 44 1384 | Lost & Found Department |
SriLankan Airlines is the national carrier of Sri Lanka, headquartered in Katunayake near Bandaranaike International Airport. Established in 1979, the airline operates flights to Asia, the Middle East, Europe, and Australia. It is renowned for warm Sri Lankan hospitality, service quality, and as a member of the oneworld alliance, which connects it with leading global airlines.
National Flag Carrier – Official airline of Sri Lanka with global connectivity.
oneworld Alliance Member – Seamless travel across 1,000+ destinations with partner airlines.
Diverse Fleet – Operates Airbus A330 and A320 family aircraft for long-haul and regional routes.
Cabin Options – Business Class with flatbed seats, Economy Class with modern amenities.
Award-Winning Cuisine – Authentic Sri Lankan and international meals served onboard.
In-flight Entertainment – Wide selection of movies, music, and games.
Generous Baggage Allowance – Free checked baggage (varies by route and class).
Global Recognition – Awards for service quality, punctuality, and sustainability initiatives.
Digital Services – Easy booking, web check-in, and mobile app for convenience.