Region / Service | Phone Number | Notes |
---|---|---|
Customer Service (Kenya) | +254 711 024 747 | Main office in Nairobi |
Customer Service (USA) | +1 866 536 9224 | Toll-free in the US |
Customer Service (UK) | +44 20 8283 1818 | London office |
Customer Service (South Africa) | +27 11 390 1250 | Johannesburg office |
Baggage / Lost & Found | +254 711 024 747 | Available 24/7 at Jomo Kenyatta International Airport |
Kenya Airways is the flag carrier airline of Kenya, founded in 1977 and headquartered in Nairobi. It is one of Africa’s leading airlines and a member of the SkyTeam Alliance, offering flights to over 50 destinations worldwide, including Africa, Europe, Asia, and the Middle East. Kenya Airways is known for its strong regional connectivity, modern fleet, and focus on passenger comfort.
Flag Carrier of Kenya – Major airline connecting Africa to the world.
SkyTeam Member – Global connectivity and loyalty benefits.
Modern Fleet – Boeing 787 Dreamliner, Embraer 190 aircraft.
Extensive African Network – Key hubs for African destinations.
Frequent Flyer Program – Flying Blue for loyalty rewards.
Digital Services – Online booking, mobile app, e-check-in.
Cargo Services – Dedicated cargo operations for global trade.
Sustainability Initiatives – Commitment to eco-friendly aviation.