No public phone number found. Support is accessible via their secure support portal through help documentation and ticket submission.
+61 1800 931 678 (Sydney office)
Note: This number appears on directory listings (e.g., Cylex), but Independent Reserve’s official site does not advertise phone support for customers. Contact is primarily handled via their Help Center or email.
A cryptocurrency exchange focused on institutional-grade services, including order-book trading, OTC solutions, and SMSF (Self-Managed Super Fund) onboarding.
Founded: Launched in 2013 by Adrian Przelozny, Adam Tepper, and Lasanka Perera. The platform began operations in late 2014.
Headquarters: Sydney, New South Wales, Australia
Mission: To deliver a highly secure, regulated, and user-friendly crypto exchange across the APAC region.
Regulatory Standing:
Registered with AUSTRAC (Australia)
Licensed under Singapore’s MAS Payment Services Act, becoming the first Singapore exchange with Digital Payment Token services approval
Security & Custody Practices:
ISO 27001 certified
Segregates customer funds with a 1:1 reserve policy
No commingling of assets; acts as the sole custodian within Australia
Most crypto stored in cold vaults with audited controls
Product Offering:
Supports multi-fiat options (AUD, USD, SGD, NZD) with instant deposit capabilities (PayID, PayPal, SWIFT)
Features include advanced order book, OTC desk, API integrations, mobile app, AutoTrader (DCA), tax tools (KPMG), SMSF support, and leveraged trading
Market Presence: Over 300,000–450,000 customers globally in Australia, Singapore, New Zealand, and beyond
Partnerships & Expansion:
Official crypto exchange of the Sydney Swans AFL team
Acquired Bitcoin.com.au in 2023 and partnered with PayPal for crypto on/off ramping