DigiFinex does not publish an official phone number. Support is available via live chat and social media channels.
DigiFinex is a centralized cryptocurrency exchange founded in 2017 and headquartered in Singapore, with operational registration in Seychelles and additional offices in Hong Kong, China, South Korea, and Australia. It serves over 6 million users across more than 150 countries, offering a wide range of trading services and value-added products.
Core offerings include:
Spot Trading: Access to hundreds of cryptocurrencies (700+ assets, 395+ on some listings) and trading pairs, with flat fees around 0.1–0.2% per trade.
Futures & Margin Trading: Futures contracts with up to 100× leverage, as well as margin trading with around 10× leverage.
Copy Trading: Users can automatically mirror trading strategies of top-performing traders.
Fiat & OTC Services: Support for fiat purchases via third-party providers—credit cards, third-party gateways (110+ fiat currencies), and OTC trading.
Staking & Wealth Products: Flexible and high-liquidity earning options, such as flexible-earn programs and cloud mining contracts.
Platform & Tools: Powerful TradingView-integrated charting, advanced order types, web and mobile app interfaces (iOS/Android), multi-language support (9+ languages).
Security Measures: Multi-layered security architecture with SSL encryption, firewalls, 2FA, cold wallet storage, and insurance funds. No known major breaches to date. KYC and AML/CTF compliance enforced