Region / Service | Phone Number | Notes |
---|---|---|
Australia – Head Office (Melbourne) | +61 3 9867 9600 | Main corporate office and customer support |
Customer Care (Australia) | 13 14 15 | General inquiries, bookings, and customer support |
New Zealand Office | +64 9 914 4666 | Auckland regional office |
Corporate Travel (Helloworld Business Travel) | +61 2 8229 4444 | For corporate clients and business travel solutions |
Email Support | customersupport@helloworld.com.au | For booking assistance, complaints, and general help |
Helloworld Travel Limited is an Australian-based integrated travel company that operates as both a retail travel agency network and a wholesale travel services provider. Headquartered in Melbourne, Australia, the company is publicly listed on the Australian Securities Exchange (ASX: HLO).
The company’s roots trace back to 2013, when several travel brands and franchises were consolidated under the “Helloworld” brand. Today, Helloworld is recognized as one of the largest travel distribution companies in Australia and New Zealand, with a network of independent travel agents, franchises, and branded stores.
Key Services & Divisions:
Retail travel agencies (franchise and branded outlets)
Corporate travel management (through Helloworld Business Travel)
Wholesale travel distribution
Air ticket consolidation and flight booking
Cruise and holiday packages
Tours, hotels, and car rental bookings
Travel insurance and visa services
Helloworld also partners with numerous airlines, cruise lines, and hotel groups, ensuring a wide range of options for both leisure and business travelers.