| Region / Service | Phone Number | Notes |
|---|---|---|
| Australia – General Customer Support | 1300 137 737 | Available 24/7 for flight, hotel, and booking assistance |
| International Customer Support | +61 3 8825 8812 | For travelers outside Australia |
| New Zealand – Customer Support | 0800 444 839 | Dedicated support for NZ customers |
| Corporate Office (Melbourne, Australia) | +61 3 9828 9750 | Headquarters, St Kilda Road, Melbourne |
| Email Support | customerservice@webjet.com.au | For booking issues, refunds, or inquiries |
Webjet Limited is an Australian-based online travel agency (OTA), founded in 1998 and headquartered in Melbourne, Victoria. It is one of the largest and most recognized online travel booking platforms in the Asia-Pacific region.
Webjet operates through two main divisions:
Business-to-Consumer (B2C):
Online flight, hotel, and holiday bookings for retail customers.
Operates popular brands like Webjet.com.au and Webjet.co.nz.
Business-to-Business (B2B):
Wholesaling services through WebBeds, one of the world’s largest and fastest-growing accommodation providers.
Supplies hotels and travel inventory to agencies, tour operators, and other online booking platforms worldwide.
Key Services Offered:
Flight bookings (domestic & international)
Hotels & resorts
Holiday packages
Car rentals
Cruises
Travel insurance
Group bookings