Najib Al Saddawi's Query - Contacts For Customer

Najib Al Saddawi’s Query

Hello !
First I would like to thank you for a nice Prague in which I stayed five days.
On the day of returning home , in Praha station, I waited in front of the monitor which showed the departure time and the platform. Just less than 20 minutes before the journey, the monitor showed that the train Nr.174 Praha – Berlin was on platform (6) . I quickly went there in order to reach my train, but when I got there , the information was not correct . I had then only a few minutes left to reach my train – what should I do ? But I was lucky that I found a train conductor who told me that the ( Platform ) has been changed to Nr.(4)
Could you imagine how difficult for me as an old man was the situation ?
I really would like to visit Praha again and if I will take the train the next time , so I ask you to find a solution to this problem . And I would also like to ask : Couldn’t the one who was responsible for the monitor ,waited for another few minutes before he or she gave the correct information.
Thank you in advance !
Najib Al Saddawi
alsaddawinajib@gmail.com

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Najib Al Saddawi’s Query