| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Service (France) | 3639 (then say “service bancaire”) | Available Monday–Saturday, standard local call charges apply |
| International Customer Care | +33 1 45 45 36 39 | For customers calling from abroad; standard international charges |
| Lost/Stolen Bank Card (France) | 09 69 39 36 39 | 24×7 emergency helpline |
| Insurance & Claims | 09 69 39 27 27 | Dedicated for insurance-related services |
| Head Office (Paris) | +33 1 57 75 60 00 | 115 Rue de Sèvres, 75006 Paris, France |
La Banque Postale is a major French bank, founded in 2006 as a subsidiary of La Poste Group (the national postal service of France). It was created by transforming the financial services previously offered by the French postal network into a fully licensed bank.
Headquartered in Paris, France, La Banque Postale is known for:
Serving a large retail customer base (millions of French households)
Providing personal banking, loans, savings, insurance, and investment products
Strong emphasis on financial inclusion, serving customers across all regions of France
A network of 17,000+ post offices providing access to banking services
It has grown to become one of the largest retail banks in France, focusing on responsible finance and digital transformation.