Region / Service | Phone Number | Notes |
---|---|---|
Headquarters (Erie, Pennsylvania, US – North America) | +1 814-870-2000 | Main corporate office |
Customer Service – Personal Insurance | +1 800-458-0811 | Auto and home policy support |
Customer Service – Business Insurance | +1 800-242-0382 | Commercial policy support |
Customer Service – Life Insurance | +1 800-458-0811 | Life insurance policy inquiries |
Claims Support (24/7) | +1 800-362-3743 | Auto, home, and business claims |
Erie Insurance Group is a U.S.-based mutual insurance company headquartered in Erie, Pennsylvania. Founded in 1925, Erie Insurance provides personal, commercial, and life insurance products primarily through a network of independent agents. As a mutual company, it is owned by its policyholders, focusing on financial stability, customer satisfaction, and long-term service.
Erie Insurance is recognized for its high-quality customer service, strong claims support, and commitment to local communities.
Mutual Company: Owned by policyholders rather than shareholders.
Diverse Insurance Products: Auto, home, business, life, and specialty insurance.
Independent Agent Model: Policies are sold through independent agents across multiple states.
Financial Strength: Strong ratings from independent rating agencies.
Customer-Focused Service: Highly rated for claims satisfaction and service quality.
Community Engagement: Active involvement in charitable and community programs.
Long History: Founded in 1925 with decades of industry experience.