Region / Service | Phone Number | Notes |
---|---|---|
Headquarters (United States) | +1 212-490-9000 | Main corporate office (New York City) |
General Customer Support | +1 800-842-2252 | Main helpline for all customers |
IRAs and Retirement Accounts | +1 844-842-2472 | Dedicated support for IRAs and retirement plans |
Brokerage and Mutual Funds | +1 800-842-2252 | Brokerage service and investment inquiries |
Employer / Institutional Plans | +1 800-842-2888 | Support for institutional retirement plans |
TIAA (Teachers Insurance and Annuity Association) is an American financial services organization founded in 1918 and headquartered in New York City. It primarily serves individuals working in academia, healthcare, research, culture, and nonprofit sectors. TIAA provides retirement plans, investment management, annuities, brokerage services, education savings plans, and life insurance. Known for its nonprofit heritage, TIAA focuses on mission-driven financial services and long-term stability for its customers.
Retirement Solutions: Provides retirement plans (defined benefit, defined contribution, IRAs, and annuities).
Asset Management: Oversees over $1 trillion in assets, primarily through its investment arm Nuveen.
Nonprofit Focus: Specializes in serving employees of nonprofit and academic institutions.
Comprehensive Services: Offers life insurance, brokerage, mutual funds, education savings plans, and HSAs.
Policyholder Benefits: Profits are returned to policyholders due to its nonprofit structure.
Nationwide Reach: Serves millions of customers across the United States.