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Dear Regions Bank Customer Support, I am contacting you because I am unable to access my online banking account. I currently live in Japan, and I no longer have access to the U.S. phone number that is registered for verification. When I try to log in, the system only offers my old phone number to receive the one-time verification code. Previously, I was able to receive verification codes by email, but the email option is no longer available. Could you please let me know if it is possible to restore email verification as an option for my online banking login? If not, could you please advise me on the steps required to update my verification method while I am living outside the United States? I am happy to provide any information needed to verify my identity. Thank you very much for your assistance.
No reply yetI’m looking for assistance about my payout from Lingo. Myself and my partner played in September and won £3730 and were told it would be shown early 2026. I have tried to contact everyone we dealt with before going on the show to no reply. I was hoping to book a holiday with our winnings but this isn’t possible as haven’t received pay or even had any update of when will be shown. All my friends and family keep asking and are joking that I’ve made it up. I know it’s jokes but it’s causing me some serious stress the whole situation. If someone could call me ASAP please
No reply yetDear Booking.com Support, My reservation number is *******. When I checked in at the hotel, I was asked to pay 1201.05 PLN for my stay. I paid this amount at check-in. However, my bank informed me that the same amount had already been charged to my card previously and had already been deducted from my account. I discussed this with the hotel reception. They informed me that they cannot see any previous payment in their system and asked me to contact Booking.com so that, if a payment was received, Booking.com could confirm it with the hotel. The hotel also provided me with the following note: “Please confirm verification of this card in reservation. Any extra payment was not made.” Could you please verify whether a payment had already been processed for this reservation and clarify the payment status? If a previous payment exists, I kindly ask Booking.com to contact the hotel directly to resolve this issue and avoid a duplicate charge. Thank you for your assistance. Would you please confirm also that this e-mail has reached you. Kind regards, Elif Narin
No reply yetDear Booking.com Support, My reservation number is *******. When I checked in at the hotel, I was asked to pay 1201.05 PLN for my stay. I paid this amount at check-in. However, my bank informed me that the same amount had already been charged to my card previously and had already been deducted from my account. I discussed this with the hotel reception. They informed me that they cannot see any previous payment in their system and asked me to contact Booking.com so that, if a payment was received, Booking.com could confirm it with the hotel. The hotel also provided me with the following note: “Please confirm verification of this card in reservation. Any extra payment was not made.” Could you please verify whether a payment had already been processed for this reservation and clarify the payment status? If a previous payment exists, I kindly ask Booking.com to contact the hotel directly to resolve this issue and avoid a duplicate charge. Thank you for your assistance. Would you please confirm also that this e-mail has reached you. Kind regards, Elif Narin
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