Anna Rose M. Caballes’s Query
Can I talk to customer services? about the account of Christine Dy Espiel-Sudario who had been deducted through her GCASH account despite having NO purchases or transactions in LAZADA. As follows;
1. Transaction ID - *******
Merch. Order ID - *******253106
Amount - 8,537.00
Date: May 1, *******. Transaction ID - *******
Merch. Order ID - *******247358
Amount: 24,506.43
Date: May 1, *******. Transaction ID - *******
Merch Order ID - *******287995
Amount: 4, 360.00
Date: May 1, *******. Transaction ID - *******
Merch Order ID - *******258033
Amount : 4,360.00
Date: May 1, 2026
Please enlighten me with this transaction that is charged to her GCASH account. The account owner is requesting a REFUND on the said amount being deducted. Kindly give us feedback at your earliest convenience. Thank you so much for immediate action.
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