What is the Critical Response Line?
It is a 24/7 phone service available for riders and drivers during emergencies or safety incidents.
Does Lyft have phone support?
Lyft provides limited phone support, mostly for safety and urgent issues. Most help is available through the app or help center.
How do I report a lost item?
In the app, go to “Ride History,” select the trip, and use the “Find Lost Item” option to connect with the driver or Lyft support.
Can I use Lyft outside the United States?
Lyft mainly operates in the U.S. and Canada. Availability outside these regions is limited.
What safety measures does Lyft have?
Lyft offers a 24/7 Critical Response Line, driver background checks, in-app emergency assistance, and real-time trip sharing.
How do I request a Lyft ride?
Open the Lyft app, set pickup and drop-off locations, select a ride type, view the fare estimate, and confirm.
Are there cancellation fees?
Yes, depending on when you cancel (after driver has been assigned or after waiting time), you may incur a cancellation fee.
What happens if I lose an item in the Uber?
You can report lost items via the Uber app under the trip history → select the ride → “I lost an item” and follow the steps. Uber often contacts the driver to retrieve the item.
Can I schedule rides in advance?
Yes, in many cities Uber allows you to reserve or schedule rides ahead of time.
What is Uber Eats?
Service delivering food from restaurants to customers. The app shows menus, delivery fees, and time estimates.