What are the contact options?
Toll-free helplines, overseas phone lines, and email or postal contact.
Can I access specialists at agreed rates?
Yes, through their affiliated provider network; some specialists, hospitals work under agreed prices.
How do I make a claim?
Through their member portal (My Southern Cross), or via approved providers / affiliated clinics; also by submitting claim forms.
Is Southern Cross a non-profit organization?
Yes, it operates as a friendly society / non-profit, aiming to serve members.
What types of insurance does Southern Cross Health Society offer?
Health insurance, travel insurance, pet insurance, and wellness/corporate health programmes.
Who leads Pax Gruppe?
It is managed by an executive management team under a CEO; oversight is through cooperative bodies like the general meeting, board of directors, etc.
Does Pax operate outside Switzerland?
Its primary market is Switzerland. Its products are tailored to Swiss regulatory and pension systems.
Are there digital services for managing policies or pensions?
Yes, Pax provides modern service tools, communications and product delivery adapted for current digital expectations.
How can I purchase Pax’s products?
Through Pax’s own channels—sales teams, advisors—and via products designed for both private individuals and business / occupational pension customers.
How financially stable is Pax?
It has strong equity, robust premium income, and a large investment base, showing consistent performance in both private and occupational pension business.