How are life insurance claims handled?

Claims are filed via designated life-claims representatives; death must be reported and required documentation submitted before processing.

What happens if I change or leave my job?

You may have various options: keep your Mutual of America retirement plan, roll over to another plan or IRA, or move assets in accordance with plan rules.

How do I access my account statements or plan documents?

Participants can access their account information through online portals and regional offices.

Where is the headquarters?

The main headquarters is in New York City, with another major facility in Florida.

When was Mutual of America founded?

It was founded in 1945.

Is Mutual of America publicly traded?

No, it is a mutual company, meaning ownership belongs to policyholders.

What products does Mutual of America offer?

Retirement plans, annuities, group life & disability insurance, individual retirement options.

How is customer service?

Generally positive, with agent-based service and multiple contact channels. Some customer reviews register issues with delays, but overall reputation is solid.

What is its financial strength?

It holds strong ratings from industry rating agencies for its stability, balance sheet, and conservative risk practices.

How do I report a claim?

You can report a claim via phone; there is a toll-free claims number.